Shipping & Production Timeframes
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In-stock items are usually dispatched within 2–3 business days.
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Custom-made items are typically produced and dispatched within 3–7 business days (excluding artwork made from photos or custom requests not listed on our website).
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Custom artwork from photos is generally made and dispatched within 2–3 weeks.
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Standard shipping is estimated at 2–10 business days, depending on your location.
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Express shipping is available at checkout for faster delivery where applicable.
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Please note: courier delays can occur, especially during peak periods or due to regional disruptions — we appreciate your patience.
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Customer Reviews
Based on 8 reviews
75%
(6)
25%
(2)
0%
(0)
0%
(0)
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(0)
S
He is sooo adorable and customer service and delivery is amazing. I have shopped instore and online orders and will definitely recommend them as a store to buy from. Thank you again old and dazed for my new donkey mate and your wonder service.
B
My son and daughter in law loved the three pieces I bought. Beautifully made thanks
M
Great product and excellent customer service.
R
The product that I ordered came swiftly and was everything that I expected, but only 4 stars because the packaging, consisting of two pieces of stiff cardboard stapled together, was an issue with my local post office. The staples used were large industrial one and too long for the vardboard so each side had a number of sharp staple ends ready to slice the hands of anyone who touched the parcel.
As a rural customer, I was lucky that our Post Office is staffed by guys who were willing to give a bit of leeway - despite the cuts both had from the staple. Had we had a suburban Post Office, I doubt they would have been quite to relaxed about it.
D
Quick delivery,looks great and from a small family buisness
